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Since the middleware is doing all the hard work in the background, we created a powerful tool that gives this heart a face. The support dashboard gives a clear and real-time overview of your hotel, to easily navigate and control the components.
If there is something wrong with a room, a simple tap on the support dashboard will give a clear view of the housekeeping, support and maintenance of the hotel. It also provides real time insights in the status of the rooms and systems. Is your guest away and the lights are still on? IreckonU will take care of this.
The support dashboard helps to prevent irritation and supports your staff in determining the root cause of potential problems. The dashboard can be extended with features such as:
WHAT DOES IreckonU OFFER
Monitoring business processes like check-in and bookings via your own website.
Monitoring room climate and storing guest preferences.
A single location to manage all your digital keys for the property.
Gives insight on the system behavior, climate as well as use of TV and radio.
Allows you to control the room when maintenance is required.
Enables the staff to support your guests on the spot by activating key cards, checking in guests as well as monitoring rooms.
Shows important financial metrics on your property and brand on a daily basis.
This information supports the finance department in its course and enables communication with the board and potential investors.